Cohen's Optical in Hato Rey P.R. promised on 08/20/2010 that I would receive my contact lens in DE, USA, in 2 weeks from that date. It is 1/12/2011. I've called 6 times. I've been told they'd call me back but never did.On 11/18/2010 a woman tells me she has the lens and will send the the following business day.Again, I waited a week and got nothing from Cohen's. I was told lies and I paid for my product. I can't see well.Until yesterday I used the sample lens given too me but they are too old and hurt my eye. 12991eb
 Comments (1) |
| 1. Written by Josh S. on January 14, 2011 from new york, new york, US Dear Acua17, Cohen’s Fashion Optical is committed to delivering the best possible customer experience and we’re sorry to hear that you had an issue at our store. We’d love the opportunity to help resolve this matter to your satisfaction. Please email Customer Relations at or call 516-465-6975. We look forward to hearing from you. Regards, Josh S. Cohen’s Fashion Optical Brand Ambassador |
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