Cohen Optical Complaints and Reviews

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Cohen Optical
Main address: 100 Quentin Roosvlt 400 11530-4843 Garden City NY
, ,
  • 42+1 mobile complaints
  • $11.7K claimed losses
  • $271 average
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  • Oct 16
  • Eye and Ear Care
  • Mountain View, California
  • Glasses Perscription
  • 42

I bought a Groupon for ane eye exam and $200.00 ogff a pair of glasses. Since I paid $300.00 for my daughter's glasseslast time I purchased them I thought what a great deal! WRONG! Cohen Optical wanted $650.00. I told my daughter to just get her perscription and we'd get her glasses elsewhere but they refused to give her the perscription. Shame on them and shame on Groupon!!! I will post this... Read more

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  • Oct 15
  • Eye and Ear Care
  • Bronx, New York
  • Optical Lenses
  • 28

I went to the cohen optical on Fordham Rd on 8/24/2014 for reading glasses with my own frames I gave them my prescription + they where supposed to add on progressive and anti glare I was dealing with the manager their here name was Isabel who has a smug attitude, condescending and arrogance to her she said they would call me the following week when my glasses where ready which the call never came... Read more

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  • Aug 29
  • Eye and Ear Care
  • Queens, New York
  • Contacts
  • 1
  • 1
  • 101

I really wish I had read this board before going into Cohen's Optical in Astoria. My 11 year old daughter was told her contacts would be in on Thursday. She was given a trial pair in which she was told should be blurry in left eye. I should have stopped my transaction right there, but she wanted to get her contacts. I received no phone call on Thursday, so I went in on Friday.. I forgot to... Read more

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  • Jul 22
  • Eye and Ear Care
  • New York, New York
  • Eye Glasses Prescription
  • 2
  • 2
  • 58

This is an advise to all, be very careful in choosing Cohen Optical in Bayside! They will openly make you feel you are dishonest; an expensive prescription eye glasses purchased few months ago, gift from my husband, did not turn out the way it is expected to be used; I admitted it was my mistake, coming few months after; explained that this is only the first time I am using it, still brand new... Read more

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  • Jul 12
  • Eye and Ear Care
  • Brooklyn, New York
  • Defective Contact Lenses
  • 1
  • 1
  • 35

I was just trying to receive credit for a box of contact lens that were defective.The clerk decided to review the note from my doctor and went in the back cameback took possession of the remaining box of unused contact lens and decided to give me credit for the purchase.The clerk told me it would take two weeks more for delivery of my new prescription.I had already waited more than to weeks... Read more

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  • Jul 09
  • Eye and Ear Care
  • New York City, New York
  • Prescription Eye Glasses
  • 1
  • 1
  • 56

I came in with a groupon. The exam went fine. Trying to just pay for new lenses was a whole other story. All I wanted, was to keep my own frames and have the new prescription lenses inserted. THAT'S IT. Due to a brain injury I live with vertigo. I wear a medical dog tag. It is bright red. The staff overwhelmed me with giving in to trying state of the art digital lenses. I was pressured... Read more

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  • Jun 18
  • Eye and Ear Care
  • West Nyack, New York
  • Glasses
  • 1
  • 1
  • 55

On Feb. 2014 I came to your store and bought glasses, I added transition lenses and ultra violet for night light. at that time I paid $248.00. My glass broke in triangle pieces and brought theme back to your store to have them replaced, I did not drop or sit on them they just broke in my hand I ended up getting them again but had to pay again $248.00 in which I should be reimbursed I should not... Read more

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Did not have the glasses , I put money down on, when I came back they was missing or gone, now I'm trying to find another pair that looks nice on my face also the price is way to high now I can't get my money back only a store credit. They are still looking for the original glasses that I placed my order. Add comment

     

  • May 16
  • Hospitals, Clinics and Medical Centers, Doctors
  • Bridgewater Township, New Jersey
  • Optical Department
  • 1
  • 1
  • 30

I went to Bridgewater (400 Commons Way, Suite 354, Bridgewater, NJ). Dr. Michelle Timko had charged us $95 without notifying us and also she is collecting money from my insurance company. She is one of the worse doctor I have ever seen in my life. she is not professional, she can't even do eye exam correctly and she cheat her patients. Never ever go to this place. One of the worse palace I have... Read more

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  • Mar 25
  • Eye and Ear Care
  • New York City, New York
  • Eyeglasses
  • 2
  • 2
  • 76

I used a $200 Groupon to purchase glasses here. They increased the price of the glasses and frames and never provided a bill. When I returned I asked for a bill and questioned the price. They provided me a bill with the real prices but no description of what was purchased and refused to honor the Groupon. They also offer a price match guarantee but you can never price match because they will... Read more

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