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  • Feb 10
  • Eye and Ear Care
  • Staten Island, New York
  • Tiffany Eyeglasses
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

I bought a pair of Tiffany eyeglasses in the Staten Island store in December. They told me that the case is sent separately and they would call me when they come in. It is now February and I still don't have a case for them. I went to the store several times asking about the case and they said they never came in. I think when you buy a pair of eyeglasses for $990.00, the Tiffany case should be... Read more

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Resolved

  • Jan 10
  • Eye and Ear Care
  • New York, New York
  • Prescription Sunglasses
  • 1
  • 1
  • 67
  • REVIEW RATING 5/5

I ordered a pair of prescription sunglasses which are not the right prescription at all. I was "examined" by someone claiming to be an ophthalmologist, but visibly was not. He didn't know what he was doing. Even didn't want to acknowledge the type of lens I was wearing. Want to speak to the manager of the store, but can't find him/her. Will look further on Monday.Need to get my money back.... Read more

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  • Dec 29, 2014
  • Eye and Ear Care
  • New York, New York
  • Glasses
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

I ordered my glasses at the store on 53rd street, New York, on November 7th. At first, they gave me a bad quality glasses, I gave back to them for repairing. The second time, they gave a glass with two different color lens. I was pissed off. I still gave them chances to make up. I changed a different one, I had been waiting for two weeks to get it. The guy in the store told me I can get my... Read more

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  • Dec 03, 2014
  • Eye and Ear Care
  • Brooklyn, New York
  • Prescription
  • 2
  • 2
  • 147
  • REVIEW RATING 5/5

This is the letter I wrote to so many agencies and groups to get me some justice here. Cohen's Fashion Optical is as sleazy as they come. Here was my letter: To Whom It May Concern: I came into Cohen’s Fashion Optical located at Park Slope Brooklyn expecting good service and decent prices on Thursday, November, 20, 2014. I am very sorry to say that the service I received as a customer that was... Read more

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  • Oct 16, 2014
  • Eye and Ear Care
  • Mountain View, California
  • Glasses Perscription
  • 1
  • 1
  • 147
  • REVIEW RATING 5/5

I bought a Groupon for ane eye exam and $200.00 ogff a pair of glasses. Since I paid $300.00 for my daughter's glasseslast time I purchased them I thought what a great deal! WRONG! Cohen Optical wanted $650.00. I told my daughter to just get her perscription and we'd get her glasses elsewhere but they refused to give her the perscription. Shame on them and shame on Groupon!!! I will post this... Read more

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  • Oct 15, 2014
  • Eye and Ear Care
  • Bronx, New York
  • Optical Lenses
  • 97
  • REVIEW RATING 4/5

I went to the cohen optical on Fordham Rd on 8/24/2014 for reading glasses with my own frames I gave them my prescription + they where supposed to add on progressive and anti glare I was dealing with the manager their here name was Isabel who has a smug attitude, condescending and arrogance to her she said they would call me the following week when my glasses where ready which the call never came... Read more

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  • Aug 29, 2014
  • Eye and Ear Care
  • Queens, New York
  • Contacts
  • 1
  • 1
  • 159
  • REVIEW RATING 5/5

I really wish I had read this board before going into Cohen's Optical in Astoria. My 11 year old daughter was told her contacts would be in on Thursday. She was given a trial pair in which she was told should be blurry in left eye. I should have stopped my transaction right there, but she wanted to get her contacts. I received no phone call on Thursday, so I went in on Friday.. I forgot to... Read more

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  • Jul 22, 2014
  • Eye and Ear Care
  • New York, New York
  • Eye Glasses Prescription
  • 2
  • 2
  • 99
  • REVIEW RATING 4/5

This is an advise to all, be very careful in choosing Cohen Optical in Bayside! They will openly make you feel you are dishonest; an expensive prescription eye glasses purchased few months ago, gift from my husband, did not turn out the way it is expected to be used; I admitted it was my mistake, coming few months after; explained that this is only the first time I am using it, still brand new... Read more

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  • Jul 12, 2014
  • Eye and Ear Care
  • Brooklyn, New York
  • Defective Contact Lenses
  • 1
  • 1
  • 53
  • REVIEW RATING 3/5

I was just trying to receive credit for a box of contact lens that were defective.The clerk decided to review the note from my doctor and went in the back cameback took possession of the remaining box of unused contact lens and decided to give me credit for the purchase.The clerk told me it would take two weeks more for delivery of my new prescription.I had already waited more than to weeks... Read more

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  • Jul 09, 2014
  • Eye and Ear Care
  • New York City, New York
  • Prescription Eye Glasses
  • 1
  • 1
  • 92
  • REVIEW RATING 4/5

I came in with a groupon. The exam went fine. Trying to just pay for new lenses was a whole other story. All I wanted, was to keep my own frames and have the new prescription lenses inserted. THAT'S IT. Due to a brain injury I live with vertigo. I wear a medical dog tag. It is bright red. The staff overwhelmed me with giving in to trying state of the art digital lenses. I was pressured... Read more

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