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  • Mar 26
  • Eye and Ear Care
  • Prescription Glasses
  • 1
  • 1
  • 11
  • REVIEW RATING 3/5

I went to the Cohen's location at 7th Ave and 25th Street, NYC. They melted the plastic frames I ordered while putting in the lenses. I had to wait for them to reorder a new pair. Then they got my prescription wrong. I wanted my money back which they did not give me. I had to wait for them to redo my lenses. What a nightmare. The sales people are nice when they want to sell you something... Read more

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  • Mar 15
  • Eye and Ear Care
  • Eye Examination
  • 20
  • REVIEW RATING 4/5

I was told to go to Cohen Opt because it accepted medicaid and it was in the Treasure Coast which was near my house. I made an appointment and Dc Durante performed an eye examination and I picked the frame available. I did not buy any special lenses. The Salesman told me I'd have the glasses in 2 weeks. 6 Weeks later I returned for my glasses after calling 2 times. I had to sign in at a... Read more

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A very bad place to buy your classes . They give me the wrong prescription I waste 800 dollar with the wrong glasses . They tell u something look good in you when it does not ., Add comment

  • Feb 10
  • Eye and Ear Care
  • Staten Island, New York
  • Tiffany Eyeglasses
  • 1
  • 1
  • 60
  • REVIEW RATING 4/5

I bought a pair of Tiffany eyeglasses in the Staten Island store in December. They told me that the case is sent separately and they would call me when they come in. It is now February and I still don't have a case for them. I went to the store several times asking about the case and they said they never came in. I think when you buy a pair of eyeglasses for $990.00, the Tiffany case should be... Read more

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Resolved

  • Jan 10
  • Eye and Ear Care
  • New York, New York
  • Prescription Sunglasses
  • 1
  • 1
  • 82
  • REVIEW RATING 5/5

I ordered a pair of prescription sunglasses which are not the right prescription at all. I was "examined" by someone claiming to be an ophthalmologist, but visibly was not. He didn't know what he was doing. Even didn't want to acknowledge the type of lens I was wearing. Want to speak to the manager of the store, but can't find him/her. Will look further on Monday.Need to get my money back.... Read more

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  • Dec 29, 2014
  • Eye and Ear Care
  • New York, New York
  • Glasses
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

I ordered my glasses at the store on 53rd street, New York, on November 7th. At first, they gave me a bad quality glasses, I gave back to them for repairing. The second time, they gave a glass with two different color lens. I was pissed off. I still gave them chances to make up. I changed a different one, I had been waiting for two weeks to get it. The guy in the store told me I can get my... Read more

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  • Dec 03, 2014
  • Eye and Ear Care
  • Brooklyn, New York
  • Prescription
  • 2
  • 2
  • 165
  • REVIEW RATING 5/5

This is the letter I wrote to so many agencies and groups to get me some justice here. Cohen's Fashion Optical is as sleazy as they come. Here was my letter: To Whom It May Concern: I came into Cohen’s Fashion Optical located at Park Slope Brooklyn expecting good service and decent prices on Thursday, November, 20, 2014. I am very sorry to say that the service I received as a customer that was... Read more

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  • Oct 16, 2014
  • Eye and Ear Care
  • Mountain View, California
  • Glasses Perscription
  • 1
  • 1
  • 151
  • REVIEW RATING 4/5

I bought a Groupon for ane eye exam and $200.00 ogff a pair of glasses. Since I paid $300.00 for my daughter's glasseslast time I purchased them I thought what a great deal! WRONG! Cohen Optical wanted $650.00. I told my daughter to just get her perscription and we'd get her glasses elsewhere but they refused to give her the perscription. Shame on them and shame on Groupon!!! I will post this... Read more

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  • Oct 15, 2014
  • Eye and Ear Care
  • Bronx, New York
  • Optical Lenses
  • 100
  • REVIEW RATING 4/5

I went to the cohen optical on Fordham Rd on 8/24/2014 for reading glasses with my own frames I gave them my prescription + they where supposed to add on progressive and anti glare I was dealing with the manager their here name was Isabel who has a smug attitude, condescending and arrogance to her she said they would call me the following week when my glasses where ready which the call never came... Read more

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  • Aug 29, 2014
  • Eye and Ear Care
  • Queens, New York
  • Contacts
  • 1
  • 1
  • 162
  • REVIEW RATING 5/5

I really wish I had read this board before going into Cohen's Optical in Astoria. My 11 year old daughter was told her contacts would be in on Thursday. She was given a trial pair in which she was told should be blurry in left eye. I should have stopped my transaction right there, but she wanted to get her contacts. I received no phone call on Thursday, so I went in on Friday.. I forgot to... Read more

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