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Cohen Optical

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13 complaints

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Cohen's Fashion Optical Management Corp. engages in delivering frames and lenses. It offers eyeglasses, including discount and prescription eyeglasses; optical glasses; contact lens and eye-wear for sports and children; sunglasses; coated lenses; designer eye-wear, eyeglasses, and frames; and eyeglasses accessories. Cohen Optical was formerly known as Cohen's Optical. The company is based in New York, New York. As of February 29, 2008, Cohen's Fashion Optical Management Corp. operates as a subsidiary of Houchens Industries, Inc. At the present time, the company operates more than one hundred Cohen’s Fashion Optical stores in major malls and convenient city locations located in seven eastern seaboard states and Puerto Rico. Please try to contact Cohen Optical Customer Service directly prior to posting any complaints on this site.

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Cohen Optical Complaints & Reviews
Cohen Optical Reviews

Michelle...		 Cohen Optical - Never going to Cohen's again!!!!
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

Went to Cohen's in Jensen Beach, FL in January for new glasses, was happy since they were going to order the frames I wanted and I was told that they could do the lense shape t...

#317042
May 07, 2012
 44

Pequanan...		 Cohen Optical - Hate the glasses, NOT satisfied cohen opt.
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

I picked out a clear frame thinking ofit being nutral but after a week I went back and said I see reflections in the frame that is so distracting the guy there took my glasses went...

#314286
Apr 24, 2012
 87

Sdragoon...		 Cohen Optical - Cohens fashion optical
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

I went into cohens optical in the bay terrace shopping center on April 19th (THURSDAY) TOLD THEM I WANTED TO SPEND MINIMALLY. LONG STORY SHORT not nice people i was talked into gla...

#313618
Apr 20, 2012
 110

Helenama...		 Cohen Optical - WORST PLACE EVER
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

The same thing happened to me and my boyfriend!. Except my boyfriend never got his contact lenses or prescription. WE PAID FOR NOTHING!!! We saw Dr. Tammy Nguyen in Dec 201...

#301745
Mar 02, 2012
 215

Josmay		 Cohen Optical - Lousy Customer service and tried to scam money
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

Went to Cohen Fashion Optical in Queens Center Mall NY to get glasses for my 3 kids already prescribed from their opthamologist (ages- 5,9,10). Now I have a pretty good eye care he...

#291051
Jan 22, 2012
 326

Minty		 Cohen Optical
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

I really did not like my experience with Cohen optical at all!!! i went to the one in rockaway mall (nj).... the customer service was terrible. The dr rushed me through my exam. wh...

#254028
Aug 07, 2011
 215

Anonymous		 Cohen Optical - Cohens honor system
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

In the window of Cohen's Fashion Optical in Forest Hills on 71st St., they have a banner in the window that says they honor certain Insurance companies. When I went, the first...

#224389
Mar 01, 2011
 296

Acua17		 Cohen Optical - Has not sent my contact lens since 08/19, I cant see well.
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

Cohen's Optical in Hato Rey P.R. promised on 08/20/2010 that I would receive my contact lens in DE, USA, in 2 weeks from that date. It is 1/12/2011. I've called 6 times. I&...

#216051
Jan 12, 2011
 278

Amacutegal		 Cohen Optical - Cohen Pembroke Pines Fl-VERY Unorganized!!!!
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

Ok so after weeks of waiting for my contact lens (over 3 weeks now after exam and counting!!!)they still can't figure out what their doing... The exam went well, in fairness th...

#200244
Sep 27, 2010
 428

Sisters		 Cohen Optical - Poor Service/ Cost of air fare
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

On sunday July 11, 2010, i left my glasses which were purchased at Kings Plaza for $800.00 +.in November 2009. I was told that I can pick them up on the July 15, I was booked t...

#190538
Jul 21, 2010
 369

Pissedinct		 Cohen Optical - I Hate Cohens !!
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

My advice dont ever go to cohens in the westfarms mall i spent like 1000 dollars in there and still i left there feeling like crap!!! they made my glasses with a scratch across the...

#178231
Apr 13, 2010
 623

Alison6413		 Cohen Optical - Did not show proper return policy and made shoddy produc
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

I went it to a Cohen's after my glasses broke. I had a swollen eye and had picked out the frames. It was not a good day because of my black eye. I was being fitted for the fram...

#162061
Nov 16, 2009
 1365

TRIPPO		 Cohen Optical @ Westfarms Mall
5.0 100 Quentin Roosvlt 400 Garden CityNY 11530-4843 http://www.cohensfashionoptical.com/stores

I had order 5 pairs of Eye glass costing me about $4000. I was wear my glasses since then one at atime. after some times, I took my fisth pair of Glass that Cohn Had Made for me an...

#130017
Aug 02, 2008
 961
Reviews 1-13 of 13

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